H&R Block introduces conversational AI tax assistant for DIY filers


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H&R Block Inc., a tax preparation company, has unveiled a conversational AI chatbot that is intended to respond to tax inquiries from individuals preparing their own documents.

The technology combines H&R Block’s in-depth knowledge of tax laws with generative artificial intelligence (AI), the same kind of intelligence that powers OpenAI’s chatbot ChatGPT, to deliver real-time tax assistance. The company’s online DIY tax software has a chatbot that users can use to ask questions about possible exemptions, how to start filing taxes, and other problems they may have. If the chatbot is unable to answer their questions, it will refer them to human experts.

Apart from assisting with particular tax regulations, the AI assistant can also offer guidance on the DIY product that would be most appropriate for a given filing scenario.

Read More: H&R Block unveils conversational AI tax assistant for DIY filers

TalkFintech Bureau
TalkFintech Bureauhttps://talkfintech.com
TalkFintech is focused on the latest financial sector technologies and tools- covering all tech used by banks, investors, insurance, and wealth management sectors- and also conversations on retail financial management tools.


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