JPMorgan Chase as restricted employees from using AI-powered ChatGPT chatbot. The move, first reported by The Telegraph, affects staff across the firm but was not prompted by a specific incident.
Rather, it is part of broader controls over the use of third-party software in a heavily regulated industry. JPMorgan is one of several banks recently hit with huge fines for employees using WhatsApp to communicate with clients.
ChatGPT, which generates text in response to prompts, became a sensation when it was released into the wild late last year by developer OpenAI. With concerns about issues such as bias and accuracy, and a regulatory environment that is still adapting to technology, financial services firms are proceeding cautiously.
Read more: PMorgan restricts staff use of ChatGPT
