Visa UK Implements New Safeguards Against ‘friendly Fraud’


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Visa UK has implemented a slew of new measures to protect small businesses from the soaring rates of ‘friendly fraud’, in which cardholders dispute a legitimate purchase with their card issuer.

According to Visa research, up to 20% of sales have been disputed in this type of fraud, which has increased for nine out of ten small businesses over the past year. Both merchants and card issuers are impacted by the rise in friendly fraud.

For instance, the Covid-19 pandemic resulted in an unprecedented 251% increase in card dispute requests, forcing Nationwide Building Society to streamline its process.

Read More: Visa UK introduces new measures to protect SMEs from ‘friendly fraud’

TalkFintech Bureau
TalkFintech Bureau
TalkFintech is focused on the latest financial sector technologies and tools- covering all tech used by banks, investors, insurance, and wealth management sectors- and also conversations on retail financial management tools.


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